Frequently Asked Questions

What is your price matching policy?
Helmet City will match any advertised price from an authorized dealer on current models.

What is your return policy?
We offer no hassle returns. Please view our return policy.

What is a snell rating?
Helmets meeting Snell Standards provide the highest level of protection available. Snell Standards significantly surpass those set by the U.S. Department of Transportation (DOT), the American National Standards Institute (ANSI), the American Society of Testing Materials (ASTM) and the U.S. Consumer Products Safety Commission's 16 CFR Part 1203. In order to continuously monitor the quality of helmets being sold to the public, Snell purchases and tests samples of currently certified helmets from the marketplace. These helmets are tested only in Snell labs by Snell technicians. Should a currently certified helmet fail, the helmet manufacturer must take corrective action to Snell's satisfaction.

What are the differences between snell SA and snell M standards?
SA Standard was designed for auto racing while M Standard was for motorcycling and other motorsports. There are three major differences between them:

  1. SA standard requires flammability test while the M standard does not;
  2. SA standard allows narrower visual field than M standard (Some SA helmets may not be street legal);
  3. SA standard has rollbar impact test while M standard does not.

How do I know which motorcycle helmet is the best one for me?
If you are concerned about road noise, Shoei helmets have high-quality liners that absorb much of the low frequency road noise. If you want the most advanced or highest quality, choose a Simpson or Shoei motorcycle helmet.
If you are looking for a comfortable helmet in a lower price range, HJC and Nolan have made names for themselves in this market by proving quality helmets at lower prices.

How do I know which automotive helmet is best for me?
Simpson makes extremely lightweight helmets out of carbon fiber T-38. They have a long-standing relationship with racers in every type of motorsport.
For the budget racer, we are now offering Pyrotect, which is snell certified and very affordable.


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